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About the CPP Program
NPA Certification

About the CPP

The NPA Board of Directors established an independent Certification Advisory Board comprised of eight industry professionals to develop and oversee the Certification for Parking Professional (CPP) Program. The Board ensures that Certified Parking Professionals have demonstrated a superior level of knowledge and expertise, which promotes professionalism within the parking industry.

The Purpose of Certification

The Certified Parking Professional program is a practical, comprehensive curriculum designed to assist managers in performing their duties in an effective and professional manner. This program sets performance and service standards at the point where the parking industry and the customer meet. The CPP credential is the standard against which excellence and professionalism are judged.

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Development of the Certification Program

A national study, conducted in September 1993 by the NPA, defined the role of parking professionals. A cross-section of professionals in the parking industry provided the information used to define their roles and responsibilities. This information was then used to develop performance objectives, which in turn became the basis of the NPA Study Guide and the outline of the examination.

The CPP test questions were written by the NPA Certification Advisory Board and its appointees. The passing score determination for the CPP program was determined by the NPA Certification Advisory Board and its appointees.

Certification

Candidates who pass the exam will receive a certificate suitable for framing and will be able to use the credential "CPP" (Certified Parking Professional). Certification will remain valid for a period of three years. If you fail the examination, you may apply to re-take the examination.

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Calendar

4/4/2017 » 4/6/2017
CPP Summit 2017

4/26/2017
Parking Diversity Network

4/27/2017
Public Peer Network Call

4/27/2017
Valet Operators Peer Network Call