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Automated Parking Systems
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NPA Reference Manual
Automated Parking
Guide to the Design and Operations of Automated Parking Facilities

A joint publication of the NPA Parking Consultants Council and the Automated & Mechanical Parking Association

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Articles | How-To Guides | Case Studies


Striking a Balance: Customer Experience + Automation

The replacement of cashiered booths with automated PARCS equipment has added millions of dollars to the bottom line for the parking industry. But to make the switch, operators must compromise the impact of hands-on customer service to achieve the cost savings that automation brings. It isn’t an easy balance—especially in facilities where the customer experience is a priority. Read more >>

The Progression of PARCS Automation in the United States

Parking access and revenue control systems (PARCS) technology has evolved vastly in just the past few years, becoming a standard application in almost all parking facility operations. Read more >>

Automated Parking is Critical to Smart Cities

Just what are the objectives of a “smart city”? In September 2015, the White House issued a fact sheet entitled “Administration Announces New ‘Smart Cities’ Initiative to Help Communities Tackle Local Challenges and Improve City Services,” and promised $160 million in funding. Read more >>

Financing Automated Parking

Absent zoning restrictions prohibiting residential, retail or office development, parking garages are rarely the highest value use in real estate. For this reason, automated parking structures are rarely financed independently and are almost always funded as part of a larger real estate development project. Read more >>

Parking Automation and Customer Service

In recent years, the U.S. parking industry has seen an increase in the advancement and use of automation in parking facilities. With ticketless garages, pay-on-foot and pay-in-lane, technology has allowed parking facilities to reduce operating costs while potentially expanding operating hours. Read more >>

1706 Rittenhouse Square Street Garage: The Ultimate Luxury

A high-rise condominium building in one of Philadelphia’s most exclusive residential neighborhoods has the ultimate luxury—an automated underground parking. Read more >>

Developers Entice Residents with Garage Automation

The use of automated parking systems in the United States is on the rise. Complementary forces in the American economy, government regulations and tech-frenzied culture fuel the increase in popularity. Read more >>

Is An Automated Parking System Right for Your Location?

Automated parking systems have been steadily gaining popularity in the United States. All indications point toward an acceleration of this trend, so it’s important for parking professionals to stay current on the application of this technology. Read more >>

The Future of Parking: Robots Driving Results

Against the backdrop of increasing urbanization, general population growth, and increasing global affluence, it’s clear that parking will remain a primary concern (and potentially limiting factor) for the vast majority of real estate development projects for the foreseeable future. Read more >>

Quality Logistics Determine Success in Automated Parking Garages

Most parking professionals considering an automated parking garage ask similar questions about the system: How many transfer cabins does the garage have? How many lifts do I need to satisfy my peak demand? How long will it take to retrieve a tandem parked vehicle? Read more >>

When Should a Developer or Land Owner Consider an Automated Vehicle Storage System?

Parking automation is 'coming of age,' and astute developers and land owners are seriously analyzing Automated Vehicle Storage Systems (AVSS) to resolve their parking problems. Read more >>

The Garage of the Future Must be Green

My contention is that if you’re going to provide parking, you might as well make it as energy efficient as possible, minimize pollution and take up the least space. Add maximizing safety and minimizing crashes and you’ve got automated parking...Read more >>

Parking Made Simple Thanks to Automation

On a list of places to see in New York, the average tourist will check off many of the usual Big Apple hotspots, which include the Empire State Building, Rockefeller Center, the Museum of Natural History, the Bronx Zoo, etc. However, many are adding "the automatic parking garage” to their checklist. Read more >>

How-To Guides

The Transparent Transaction: 7 Considerations to Deploy Self-Service Automation

The “no escape” phone menu tree. The “out-of-order” ATM or gas station pump. Most of us have an automated, self-service nightmare or two we can share. Yet for the most part, these bad experiences are limited. Successful, automated self-service continues to proliferate wildly, enhanced and enabled most recently by the internet. Read more >>

How to Make Your Automated Parking Facility Safe

Some high-density, urban garages are now being constructed around "car stacker" systems that automatically move vehicles into storage without the necessity of driving it there. Other, older garages may be adding "car racks" which raise vehicles in racks two or three high, doubling or tripling parking capacity. Read more >>

Case Studies

Past Hoboken

Despite a track record of success abroad and a long, illustrious history here at home, the automated parking facility (APF) has struggled for widespread acceptance here in North America. With the turnaround in Hoboken, that may be changing. Read more>>

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