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Strategic Planning
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Articles | How-To Guides | Case Studies


In Search of the Next Don Shoup: A New Generation of Parking Planners Steps Forward

Parking rock star. Philosopher of parking. A Moses in an urban planning desert. All these accolades and more have been heaped upon Donald C. Shoup, Ph.D., who recently retired from an active faculty teaching position, but remains the distinguished research professor in the Department of Urban Planning at the University of California, Los Angeles (UCLA). Read more >>

Leadership Skills for the Parking Industry of Tomorrow

For parking infrastructure owners and operators, business has been a stable, essential—and sometimes underappreciated— part of the transportation network. Today, however, the world is shifting. Apps make valet parking available anytime and anywhere (in a few large cities so far). As younger generations opt for connectivity over driving, they push the growth of transit and ride-sharing. Read more >>

Beware of Shortcuts in Large Parking Purchases

You’ve been tasked with specifying and acquiring a new parking facility or replacing that old PARCS (Parking Access & Revenue Control System). It’s a formidable challenge that will tax your expertise, your people skills and your patience. Read more >>

The Constant of Change

Every day hundreds of operational managers within the parking industry start their day reviewing e-mail. As they scan the many messages, invariably there’s some sort of corporate announcement implying change: a new procedure, a shift in policy, or a different corporate support program. Read more >>

Executive Perspective: Alan Lazowski, Founder and CEO, LAZ Parking

Culture is not just a word; it’s a set of behaviors that govern strategic plans, customer service and the day-to-day management of the operation. Success depends upon expanding markets and building success through the company’s network of top talent. Read more >>

How-To Guides

Building Blocks: 7 Steps to Effective Succession Planning for a Family Owned Business

According to the Small Business Association (SBA), family owned businesses account for nearly 90 percent of all enterprises in the United States, both small and large. But the Family Firm Institute reports only 30 percent of family businesses survive into the second generation. Read more >>

Valuing Valet Operations as An Amenity and a Necessity

Valet is no longer just a luxury amenity, but a necessity. Determining the value of valet, however, can be challenging, depending on many factors, including location and traffic flow. Read more >>

Strategic Planning — Execute the Vision

How does a company effectively manage a strategic plan that provides consistent guidance to drive profitability and support individual career satisfaction without getting lost in the academia of it? Read more >>

Case Studies

Rebuilding Parking Services One Step at a TimeRebuilding Parking Services One Step at a Time

In 2008, Las Vegas saw the economy tumble and explored many options for achieving financial sustainability—and the parking system was one of many areas of scrutiny... After issuing an RFP, the city made the decision to keep parking internal, hire a parking manager, and attempt to achieve the same returns without help from the private sector. Read more >>

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