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Articles | How-To Guides | Case Studies


Municipal Bankruptcy Trends: What it Means for Parking

Troubled municipal parking assets have historically been associated with distressed municipalities. In addition, fiscally distressed municipalities may lack the necessary resources to upkeep and properly manage their parking assets. Read more >>

Parking is a Public Service for Cities

Is “parking” a dirty word in your organization? For many it is, but it doesn’t have to be. Selecting the right person for the right job can make all the difference. The city of Rome, Ga. approaches parking with more of a public servant than enforcer mentality. Read more >>

Central Management Command Centers Support Companies and Customers from Afar

When most if us think of command centers, we generally do not immediately think of parking operations. Yet, with successful deployments already in use in our industry, we should look to see how this not-so-new concept can benefit us and our customers. Read more >>

How Municipalities Can Partner for Maximum Success

Municipal officials often seek the best strategy in partnering with the private sector to assist with the development or management of parking. Common questions include “How can the private sector be leveraged to help fund a garage?” or “How do we know if our city should contract with a private company to run our parking system?” Read more >>

Parking Is Crucial to Real Estate Development Success

In cities across the United States, developers and community planners are at the forefront of a new wave of development. After nearly six years of recession and stagnant recovery that thwarted plans for new shopping malls, residences and commercial complexes, developers are once again busying plans for new projects. Read more >>

Modernizing Municipal Parking Operations

Parking is the first and last impression of any destination. It is also an asset that needs to be managed thoroughly with on-street and off-street parking; it's a complete systematic plan. A well-managed and efficient parking program will not only be lucrative, but it will enhance the customer experience through a streamlined process and overall traffic management system. Read more >>

Parking Technology Advances for Municipalities

While most organizations in search of parking solutions have the luxury of focusing on a narrower subset of parking market operations, municipalities have the greater challenge of addressing the technology requirements of both on-street and off-street parking. Read more >>

New High-Tech Smart Meters Manage 90,000 Spaces in New York City

At the start of 2011, New York City offered citizens more than 35,000 parking spaces controlled by multi-space meters. Another 50,000 spaces were controlled by cash only, single space meters (SS). Read more >>

Connected Parking for L.A.'s Busy Streets

L.A. is legendary for its traffic, but few drivers realize when they are fighting to make their way through busy surface streets that, four stories underground, engineers from the City of Los Angeles Department of Transportation (LADOT) are their closest allies. Read more >>

Performance Pricing: How the Power of Parking Markets Drives Behavior and Net Income

Some municipalities across North America are unlocking the financial value of their on-street parking assets by leasing them to public-private partnerships (P3). The objectives in such arrangements are typically a large, lump sum of revenue and reduced operating costs. Read more >>

Public Valet Parking, Hiring and First Impressions

As the head of a municipal authority, valet parking can be a vital component in support of downtown growth by providing services to restaurants, hotels, stadiums and hospitals. Read more >>

Revitalizing Cities through Parking Planning

Cities across the United States are turning to parking planners to help foster new business growth, enhance the quality of life for residents, and meet mass transit challenges. Cities as diverse Lagrange, Ill.; Chapel Hill, N.C.; Des Plaines, Ill.; and the city of Cocoa, Fla., have recently begun reevaluating their municipal parking plans to better meet their unique downtown needs. Read more >>

How-To Guides

Maintain Control in Public Private Partnerships

Public private partnerships, also known as concession agreements, are complex, and the legal jargon makes it even more difficult to understand, helping perpetrate many popular, but inaccurate, theories. Read more >>

Case Studies

food truckFood Truck Parking Lotteries: A Downtown Las Vegas Case Study

Food trucks are more popular now than ever, and municipalities have been left in the middle of feuds between brick and mortar restaurants and this new gourmet dining option. Read more >>

Connecting the Dots for City Drivers: How Parking Technology has Transformed South Florida

The vision for the modern city is one of greater efficiency, functionality and ease—ultimately a city in which all parts are connected. The integration of technology, data, analytics, urban planning and design in global cities increasingly influences the way urbanites work, commute, interact with one another and spend their leisure time. To a city, however, the potential implementations of smarter technology, provided in large part in conjunction with smartphones and other mobile devices, are virtually limitless, allowing municipalities significant cost savings in the process. Read more >>

Frank Ching, CPP, MBA2014 NPA Innovator of the Year

Frank Ching, CPP, MBA Santa Monica, Calif.





City of Santa Monica Parking Structure #62014 Innovative Facility of the Year

City of Santa Monica Parking Structure #6, Santa Monica, Calif. Read more >>


City of Tampa Parking Division Public Safety Team2014 Innovative Organization of the Year

City of Tampa Parking Division Public Safety Team, Tampa, Fla. Read more >>


pay-by-phone parking signPay-By-Cell Success in DC

Washington, DC has been enormously successful in implementing its pay-bycell (PBC) parking program. Launched citywide with the District Department of Transportation’s (DDOT) vendor, Parkmobile, in June 2011, more than 650,000 Washington, DC customers now pay for metered parking by phone. Read more >>


parking garage entranceVIP Parking

Public-sector expertise and top-notch customer service helped Parking Concepts Inc. win a contract with the city of Beverly Hills. Read more >>


Towne Park in Annapolis, MdTowne Park Transforms Parking in Annapolis, Md.

An insider’s understanding of Annapolis’ parking challenges combined with an innovator’s approach to management, marketing and technology is helping Towne Park generate ROI for the city. Read more >>




Fort WorthFort Worth Parking Improvements: A Parkeon Case Study

Prior to March 2012, the city of Fort Worth, Texas had an aging on-street paid parking system of 2,400 metered spaces comprised of coin-operated single and multiple space meters. The city had two specific goals when determining which technology they would select to redevelop the downtown parking system: Increase customer satisfaction and improve the management and operations of the on-street parking system. Read more >>

Las VegasLas Vegas's Implementation of a Strategic Plan: A Case Study

The city of Las Vegas developed a strategic plan and direction for parking in January 2012 following six months of study. The plan was based on current development, future development plans, the problems with the existing parking system, and assessed the technology needed to replace obsolete systems. Read more >>

LA Express ParkLA Express Park™ An Update

LA Express Park™ began in June 2012 as a one-year pilot program in downtown Los Angeles. The program seeks to create parking availability and ease traffic congestion by more accurately matching parking supply with demand. Read more >>


Rebuilding Parking Services One Step at a TimeRebuilding Parking Services One Step at a Time

In 2008, Las Vegas saw the economy tumble and explored many options for achieving financial sustainability—and the parking system was one of many areas of scrutiny...After issuing an RFP, the city made the decision to keep parking internal, hire a parking manager, and attempt to achieve the same returns without help from the private sector. Read more >>

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