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Safety & Emergency Preparedness
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Safety & Emergency Preparedness
Why It Matters. Investment in the protection and well-being of customers and employees is critical to maintaining a quality, trusted parking experience. Proactive safety precautions and emergency plans helps boost customer satisfaction and security, increases employee retention and performance, and reduces costs.

NPA's Position

NPA offers skills certifications for both parking safety and emergency preparedness. These education courses provide parking professionals of all levels with strategies and tactics needed to foster parker safety, manage parking risk, and handle emergency situations quickly and responsibly.

NPA encourages all operators and parking professionals to perform a safety assessment, establish policies on safety and emergency preparedness procedure and conduct regular safety and emergency training.


The parking industry is committed to making safety knowledge and emergency response a priority. Employee and pedestrian injuries can cost companies millions. Claim costs, rise in insurance coverages, litigation fees, and lost time and productivity all take away from an employer’s bottom line.1

Talking Points

  • Promote the safety of employees, customers and their vehicles is at the forefront of the parking industry’s priorities.
  • 2 out of 3 drivers may be distracted while driving in parking lots. Distractions are the same as on the roads, including phone calls and texting. Operators must do everything they can to combat the effects of distracted driving.2
  • Parking professionals are committed to taking the necessary steps to prevent workforce and pedestrian injuries in parking lots through parking structure design, appropriate signage, and effective safety devices and practices.
  • Safer street design with better signage. The parking industry supports enhanced signage, wayfinding and off-street, curb pull-off lanes to promote safer streets.
  • Off-street parking can help provide safer streets. Off-street parking allow for bus, vehicle, and rideshare pick-up/drop-off areas that are off the street and out of the active roadway.
  1. Make Safety Part of Your Company’s DNA, Parking, May 2017
  2. Distracted Driving Public Opinion Poll, National Safety Council


NPA Industry Partners

Contact NPA

1112 16th Street NW, Suite 840
Washington, DC 20036
1.800.647.7275 Contact Us