This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
2019 CPP Summit Schedule
Share |
Register Today:
CPP Summit:
NPA Members: $129.95
Non Members: $169.95
Register for the CPP Summmit >> 
CPP Summit & Study Pack
CPP Summit plus 11 additional webinars for only $65 more.
Register for the CPP Summit with Study Pack >>

9th Annual NPA CPP Summit Schedule
April 9 & 11, 2019

 

Tuesday, April 9

1:00 p.m. ET
Certified Parking Professional: Ready, Set, Study for the CPP  

Are you interested in earning the CPP designation but don’t know where to start? Do you want to know how to study for, and successfully complete, the CPP exam? 

This initial CPP Summit webinar will provide attendees with an overview of the Certified Parking Professional designation, and the certification application and renewal process. The webinar will also give attendees the opportunity to answer some of the CPP practice exam questions, guided by a CPP instructor, in an interactive question-and-answer session. 

Webinar Leader:

Eamon Connor
Director of Professional Development, NPA

Eamon Connor is the Director of Professional Development at the National Parking Association where heoversees the association’s education, training, and professional development initiatives including NPA University, the Certified Parking Professional (CPP) program, the NPA annual conference program, Winter Leadership Forum and the Fair Tax Policy Forum.     

Prior to joining NPA, Eamon was the Director of Certification and Elearning for the International Association of Amusement Parks and Attractions (IAAPA). He has twenty years of  experience in education program development, training, education and project management.    

 

3:00 p.m. ET
Parking Operations: Understanding Market Segments and Modes of Operation

Parking plays a supporting role to a wide variety of industries, and it is critical to the success of nearly any venture that relies on its patrons to arrive and depart via automobile. This webinar draws on content from chapter 1 of the Certified Parking Professional Study Guide. It examines the different market segments that make up the parking industry and the variety of parking operations that serve different types of customer. 
 
At the end of this webinar, attendees will be able to:
  • Understand the different market segments in the parking industry.
  •  Name the two basic types of parking operations.
  • Discuss the key elements of operating self-park (honor) facilities.
  • Be able to describe the different ways to operate an attended self-park facility.
  • Name the different types of valet parking.
  • Describe attendant-assisted parking.

It will also include an opportunity for attendees to test their knowledge by answering some CPP practice exam questions.

This class is based on the content in the following chapter of the CPP Study Guide: Chapter 1, Types of Parking Operations.

 
Webinar Leader:
Chris Hankins, CPP
Vice President, Colonial Parking, Inc. (DE)

Chris Hankins, Vice President, Colonial Parking, Inc. has enjoyed twenty years in the parking industry. His background includes a variety of markets with both national parking management firms and regional management companies. Mr. Hankins has extensive urban and event parking management experience, including professional sporting venues and premier Class A office buildings. As Vice President of Operations for Colonial Parking, Inc., he focuses on strict standards of cleanliness, safety and revenue control to maintain the highest level of service and accountability and deliver maximum value to Colonial’s clients. Chris is responsible for the overall operations of Colonial’s parking facilities in Wilmington, Delaware, Southeastern PA and Northern Maryland. He is a Certified Parking Professional, member of the NPA and currently is the Chair of the NPA’s Certification Advisory Board.

 

Thursday, April 11

1:00 p.m. ET
Accounting for Parking Operations

Operating a parking facility, like running any business, means managing and accounting for revenues and expenses in a timely fashion. This includes cash receipts, ticket and lane counts, monthly card access, validations, timecards, and other operating statistics. 

This webinar draws on content from chapter 10 of the Certified Parking Professional Study Guide. It examines the accounting process and the various procedures that parking professional should adopt to best manage this crucial function.  

At the end of this webinar, attendees will be able to:

  • Describe basic accounting procedures necessary to operate a parking facility.
  • List the various mixes of revenue types.
  • Describe how revenue types affect the facility’s revenue.
  • Understand the ways a Certified Parking Professional can control expenses.

It will also include an opportunity for attendees to test their knowledge by answering some CPP practice exam questions.

This class is based on the content in the following chapter of the CPP Study Guide: Chapter 10, Accounting.

Webinar Leader: TBA

3:00 p.m. ET
Valet Parking Operations & Management

Valet parking operations are an important part of many commercial parking operator’s client service portfolios and they are a customer-essential service at a variety of businesses from healthcare to sports arenas.  

This webinar draws on content from chapter 13 of the Certified Parking Professional Study Guide. It examines the different types of valet operations and management structures, the four key elements of valet operations, and equipment and supply considerations   

At the end of this webinar, attendees will be able to:

  • List the advantages and benefits of valet operations.
  • Identify the different types of valet operations, the clients associated with each and their needs and expectations.
  • Recognize the different deal structures used for valet operations.
  • Discuss the four key elements of valet operations.
  • Understand the personnel, equipment and supply requirements for valet operations.
  • Describe the procedure for setting up a valet special event operation.
  • List some key considerations, risks and concerns for valet parking operations.

It will also include an opportunity for attendees to test their knowledge by answering some CPP practice exam questions.

This class is based on the content in the following chapter of the CPP Study Guide: Chapter 13, Valet Parking.

Webinar Leader:

Ruben Escobar, CPP
Operations Manager, Allpro Parking, LLC

Ruben Escobar, CPP is a parking executive with over 10 years of experience in hospitality and residential valet parking programs. He is currently operations manager for Allpro Parking in their Pittsburgh location. He joined Allpro Parking in 2013 as the senior project manager overseeing the Miami and South Florida operations.

Prior to joining Allpro Parking Ruben specialized in high end customer-focused valet parking programs for mixed-use locations. These included: Acqualina Resort & Spa, a mixed-use property consisting of a five-star, five-diamond hotel, three restaurants, spa, and residential with both self-park and valet parking operations. as well as the Doral Golf Resort & Spa, a mixed-use property consisting of world-renowned hotel, spa, four restaurants, and special event venue.

Ruben earned his bachelor’s degree in management from Johnson & Wales University, Providence, Rhode Island. He is a Certified Parking Professional since 2014.

 

Industry Partners

Contact NPA

1112 16th Street NW, Suite 840
Washington, DC 20036
1.800.647.7275

info@weareparking.org Contact Us