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2018 All-Access Pass

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Price: $660.00
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Sign up for all 12 Webinars in 2018 for $360 - a $60 Savings!

Limited Time Offer For NPA Members Only! Purchase all 12 webinars for you and your team to listen to live or on-demand and SAVE $60! Keep informed on the latest best practices from parking industry experts and advance your skills.

Purchase the all access pass, and you will be enrolled into each webinar in 2018.

Hurry, this limited time offer ends January 31, 2018.

2018 Webinar Schedule At a Glance

All webinars are broadcast on Wednesdays at 1:00 pm Eastern Time, unless otherwise stated.
Schedule subject to change.

January 17

The Future of Parking Track
Free Ride: Autonomous Vehicles and Their Impact on the Future of Parking Demand

Get the latest research and insights into autonomous vehicles from one of the industry’s leading consultants.
Presenter: Mary Smith, Senior Vice President, Walker Parking Consultants

February 14
The Future of Parking Track
The Rise of the Shared Economy: 7 Questions Answered for Parking Operators

Get the latest statistics on trends in parking & transportation use.
Presenter: Casey Wagner, Executive Vice President, Walker Parking Consultants (Invited)

March 14
People and Parking Track
Talent Acquisition for the Parking Industry: Hire for Potential, Coach for Skill

Learn how to find recruit, train and develop new talent for you parking facility.
Presenter: Andi Campbell, CPLP, Vice President, Human Resources, LAZ Parking

April 18
People and Parking Track
Parking Enforcement: How to Keep Your Cool when the Customer Gets Hot

Learn how to introduce de-escalation tactics to manage challenging customer service situations. Presenter: Vicki Pero, Principal, The Marlyn Group

May 16
Future of Parking Track
“Zapp’d:” How to Use Social Media, Mobile Platforms, and Apps to Reach Parking Customers

Find out how to leverage tools like social media platforms and mobile applications to stay relevant among tech-savvy, convenience-driven consumers.
Presenter: Kristin Ludwick, Director of Marketing, Ace Parking Management, Inc.

June 13
Parking Operations Track
Parking Facility Maintenance: Lowering Costs by Improving Performance

Learn how to significantly lower operation costs by adopting a savvy approach to parking facility maintenance

July 18

People and Parking Track
Finders Keepers: Getting & Keeping Front Line Employees Beyond Their First 6 months

Explore successful employee engagement tactics to reduce employee turnover

August 15
People and Parking Track
How to Improve the Customer Experience at Special Event Parking

Learn how parking operators are using the latest technology and event logistics software to provide this flawless parking experience before and after a sports or special event.

September 12
Parking Operations Track
LPR Systems: Baylor University Case-study and Lesson Learned

2 Years down the road from a successful LPR program implementation, Baylor University’s Matt Penny shares lesson learned and pitfalls to avoid.
Presenter: Matt Penney, Director of Parking & Transportation Services, Baylor University

October 10
Parking Operations Track
Ready. Set. Snow. How to Winterize and Protect Your Parking Lot

Learn short and long term planning and preparedness techniques for staff and equipment when preparing your parking facility for the winter.
Presenter: Phil Sexton, Managing Director & Adviser, WIT Companies, LLC / WIT Advisers

November 14
Parking Operations Track
Fueling Success for an Effective Parking & Transit Shuttle System

Learn what it takes to develop and manage an effective shuttle program, including staff recruitment, fuel options and alternatives, and operational best practices.
Presenter: John Groden, CPP, Operations Manager, Colonial Parking

December 12
Future of Parking Track
Dealing with Data: Gather it. Record It. And Protect It: a Parking Pro’s Role

Understand your responsibilities as a parking operating in managing customer data.



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