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Table of Contents
Leadership & Innovation
High Tech vs. High Touch: Are Robotic Valets in Parking’s Future?
Technology has revolutionized parker convenience and streamlined self-park operations. Yet valet parking still defines the upscale parking market and thrives by appealing to customers who crave personal service. Could these seemingly contradictory paradigms merge in the future?
QIC and Northeastern University: Innovative Agreement Anticipates Future Transportation Needs for University Community
As urban transportation continues to change, QIC Global Infrastructure and Northeastern University have entered into a 50-year partnership.
Parking in Action
The Modernized World of Valet Parking Technology: Important Considerations for Adopting Automated Valet Parking Systems
Selecting the right parking technology solution requires a deep understanding of your customer requirements and the type of parking operation being serviced.
Drive the Customer Journey for a Repeatable Customer Experience
According to Forrester, 72 percent of businesses say “improving customer experience” is a top priority. What does customer experience really mean for your parking business?
Unpacking University Parking P3s: Parking Is an Ideal P3 Candidate for University Operations
Navigating an Autonomous Future: Five Opportunities for Parking
How to Make Your Parking Company an Employer of Choice
Protecting Your Business: How to Choose the Right Insurance
Management & Operations
Optimizing Your Valet Operation
NPA Leading the Charge for 3rd Edition of Shared Parking
From the C-Suite
Melissa Greenwell, Chief Human Resources Officer, Towne Park