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Webinar - Build Client Loyalty with Branded Valet Service Experiences

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Description

Valet parking can be broken down into basic practices. When executed correctly, these practices will turn first-time visitors into loyal customers.

Often, the valet is the customer’s first impression of your business. If well-trained, a valet can go a long way in building a positive experience with customers by providing professional service that is kind, prompt and attentive to detail. In this one-hour webinar, industry experts will explore best practice methods to achieve top of your game status and garner repeat business in the valet industry.

This on demand webinar addresses:

  • How to enhance client service through common courtesy
  • How asking questions can help build and shape expectations
  • About controlling risk factors for a negative experience
  • The importance of direct eye contact

Speakers:

Dan Sherfield, Bags Inc.

Greg Zanghi, Luxe Valet


Get Certified:

Participants in this webinar will qualify for 1 continuing education (CE) hour towards the CPP designation.

Industry Partners

Contact NPA

1112 16th Street NW, Suite 840
Washington, DC 20036
1.800.647.7275

info@weareparking.org Contact Us

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