On Demand Webinar
Hospital customers are patients, visitors, caregivers and employees with unique parking needs. There isn't a cookie-cutter solution in healthcare parking. Understanding how these needs differ from the average parking customer is critical to putting in place a parking program that serves both the patients' and the hospital's needs.
Access this webinar and learn proven strategies and best practices that will help you develop an effective parking program that meets the unique needs of your hospital parking customers.
Vice President Healthcare Services, LAZ Parking
Stephanie Barnes joined LAZ Parking in 2015 as Vice President of Healthcare Services. She is responsible for overseeing and expanding the company's growing Healthcare market share.
Stephanie has worked in healthcare for over 12 years to include experience in support service operations and contract management for valet service, parking management, food service (retail and in-patient), security services, transportation, master planning, wayfinding, concierge, strategic innovations and technology programs. Her six year leadership over Parking Services ($30M annual business, 300 contract employees, 600 networked technology devices) was focused on improving the Patient and Employee Experience. She has passionately worked to develop a ‘compassionate service’ environment throughout the contract partnerships and oversaw the development of over 30 detailed protocols and procedures related to parking services in a Healthcare environment.
Participants in this webinar will qualify for 1 continuing education (CE) hour towards the CPP designation.