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May 2017 Issue (PDF) - Parking Magazine

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Order a PDF of Parking Magazine. Free for NPA members and Parking magazine subscribers, $20 for non-members.

Table of Contents

Feature
Improving The Patient Experience From The Ed to Parking: A University of Pittsburgh Medical Center Shadyside Case Study

A $14 billion health care provider and insurer, University of Pittsburgh Medical Center (UPMC) is inventing new models of patient-centered, cost-effective, accountable care. UPMC Shadyside is a 520-bed tertiary care hospital that has served Pittsburgh residents and the tri-state area since 1866.


Feature
Personal Data Protection: More Rights for Individuals Means More Responsibilities for Operators

Data breaches around the globe are driving governments to legislate standards for the protection of personally identifiable information (PII). Restrictions in how PII is collected and used are now becoming more commonplace.


Feature
Make Safety Part of Your Company’s DNA

People in the hospitality industry have an irrepressible passion for delivering outstanding service. We should apply that same exuberance to corporate safety programs as we seek out ways to create and drive value; but to date, we have largely overlooked huge opportunities.


Public Practices
Access to Quality Care Starts with Seamless Parking

By Stephanie Barnes


Smart Marketing
6 Marketing Do’s and Don'ts

By Rieva Lesonsky


Parking Know-How
Wheelchair Best Practices For Hospital Parking Professionals

By Kathy Phillips, CIC, CPP


Legal Matters
Guard Against Antitrust Penalties

By Michael L. Stevens


Tech Trends
Technology Can Relieve Hospital Self-Parking Congestion


Greener Parking
LED Lighting Saves Millions and Enhances Fan Experience in Dallas


Executive Perspective
Anthony Brown, senior vice president, human resources, Towne Park


Chairman's Outlook

By Alan Lazowski


Advocacy
State of Health Care Reform


NPA Update
Learn about CARE at NPA's Healthcare MasterClass


Research
Population and Hospital Trends Signal Demand for Healthcare Parking


New Perspectives in Parking
Transforming the Patient Experience


Parking Profile
Sandra Kiser


Newstrack


Industry Newsmakers

Community Search
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Calendar

8/17/2017
Young Leaders Network

8/17/2017
Off-Airport Peer Network

8/21/2017
Planning and Budgeting for Effective Parking Operations

10/25/2017
Parking Diversity Network